Clearing Browser Cache

For Windows

Google Chrome

1. First, go to the page you want to refresh.
2. Hold down CTRL and press F5
3. Or hold down Ctrl and click the reload button in your browser.

Firefox

1. First, go to the page you want to refresh.
2. Hold down CTRL and press F5
3. Or hold down CTRL and SHIFT, then press R

Microsoft Edge

1. Open Microsoft Edge.
2. In the upper-right corner of the browser, select Settings and more (Alt+F)
3. Select Settings, then click on Privacy & services.
4. Under Clear Browsing Data, select Choose what to clear.
5. Check Cached images and files and Cookies and other site data, then select Clear now.
6. Restart the browser.

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For Mac

Google Chrome

1. First, go to the page you want to refresh.
2. With the page loaded, push the CMD and SHIFT and R keys together
3. Or hold down CMD, then click the reload button in your browser

Firefox

1. First, go to the page you want to refresh.
2. Hold down the CTRL key, then press F5
3. Or hold down the CMD and SHIFT keys, then press R.

Safari

1. First, go to the page you want to refresh.
2. Hold the OPTION and CMD keys, then press E to empty the cache
3. Then, after you’ve emptied the cache, push the refresh button in your browser or use the CMD + R key combination to refresh the browser

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For iPhone

Safari

1. To clear your history and cookies, go to Settings.
2. Click Safari
3. Tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won’t change your AutoFill information.

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For Android

Chrome

1. On your Android phone or tablet, open the Chrome app
2. At the top right, tap More
3. Tap History  > Clear browsing data.
4. At the top, choose a time range. To delete everything, select All time.
5. Next to “Cookies and site data” and “Cached images and files,” check the boxes.
6. Tap Clear data.