How to Process Orders & Update Products

Email Notifications

1. 1. Dashboard → WooCommerce → Settings
   2. Click the Emails Tab
   3. The email notifications table below provides:
      • The email type (ie. New Order, Canceled Order, etc.)
      • Recipient(s) of that email
   4. Below the email notification table are the standard email template fields

Order Processing & Status

1. 1. All orders can be seen by going to Dashboard → WooCommerce → Orders
   2. To update the order status
      • Click on the order
      • Click the Status drop-down and update the order status

Adding Tracking Number

1. 1. However you are shipping the products, the carrier will provide you with a tracking number
   2. Dashboard → WooCommerce → Orders → Click on the order you want to add the tracking number to
   3. On the right-hand side of the order, you will see Order Notes
      • In the Add note field type:
        • Tracking Number: followed by the tracking number
      • Click the dropdown and select Note to customer
      • Click the Add button and an email will be sent to the customer

Edit/Add Products

1. 1. Go to Dashboard → Products
   2. To add a product click the Add New button on top of the page
   3. To edit an existing product click on the product you want to edit
   4. Product Fields:
      • Long Description
        • The long description text editor is the full product description that appears below the product in the description.
      • Product Short Description
        • The product short description is the text that appears on the right side of the product, below the price on the front end.
   5. Product Data
      • Simple Product
        • Under the General tab enter the price into the Regular price field
        • To update the product inventory click the Inventory tab and click the Enable stock management at product level checkbox. From there you can enter the stock quantity
      • Variable Product
        • If you want to create a variable product (a product with different sizes), click the Product Data dropdown and select Variable Product
        • From there click the Attribute tab
          • Click the Custom product attribute dropdown and select Size and click the Add button
          • Check the Used for variations checkbox and click the Select All button
          • Save attributes
        • After the attributes are added click the Variations tab
          • Click the Add variation dropdown and select Create variations from all attributes and click the Go button
          • You may receive an alert message(s), just click OK
          • Click on each variation to open up the variation fields 
            • Check the Manage stock? Field
            • Enter the Regular Price
            • Enter the Stock quantity
   6. Product Image
      • On the right-hand side of the screen under the Product Image section click on the Set product image link, select an existing image or upload a new image in the Upload files tab
   7. Product Gallery
      • If a product has more than one image click the Add product gallery images and select existing images or upload new images in the Upload files tab

Update Product Inventory

1. 1. The inventory will automatically update once a customer buys a product 
   2. Go to Dashboard → Products
   3. Once you receive more inventory you can update the amount.
      • For Simple Products:
        • Hover over the product you want to update the product inventory and click Quick Edit
        • Update the number in the Stock qty field
        • Click the Update button
      • For Variable Products: (products with sizes)
        • Click on the product you want to update
        • Scroll down to the Product Data section and click the Variations tab
        • Click on the size you want to update the inventory
        • Update the Stock quantity number
        • Scroll up and click the Update button on the right-hand side

Change Shipping Rate

1. 1. Dashboard → WooCommerce → Settings
   2. Click the Shipping Tab
   3. Click on the shipping zone you want to update
   4. Under Shipping Methods click on the Flat rate
      •  A popup will appear where you can update the Method Title, Tax Status, and Cost
      • Once all of the fields are updated accordingly click the Save changes button