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Web Design Frequently Asked Questions

  • Do you outsource work?

    No. JSMT Media stands by its commitment to quality, which is why every aspect of our projects stay 100% in-house. We never outsource work.

  • Do I own my website?

    Yes, you retain complete ownership of your site.

  • Are your websites SEO friendly?

    Yes, we ensure that all of our sites are optimized and ready for ongoing SEO at the time of launch and meet Google’s strict standards, including proper page structure, a fully mobile responsive website, and SSL security installation.

  • Do you write website content?

    Yes, our talented in-house copywriting team can write content for your new website. Based on the amount of written content needed, we can provide a quote.

  • Do you provide hosting?

    Yes, we provide hosting for your website through WP Engine.

  • What platform do you build websites on?

    All of our sites are built on WordPress. WordPress is a flexible and easily customizable platform that is known for its content management capabilities.

  • Are your websites custom?

    Yes, all of the design and functionality of our websites are 100% custom.

  • What is the cost to build a website?

    The cost of your website depends on the number of pages, functionalities, and additional features such as ecommerce or unique user logins. After discussing your project in more detail, we can provide an accurate quote.

  • How long does it take to build a website?

    An average project takes about two months from start to finish. However, this can vary based on the scope of the project and how many rounds of revisions are needed. We provide unlimited rounds of feedback at no extra cost until you are fully satisfied with your website.

  • Will I be able to change my website after it is launched?

    Yes, your website will be easy for you to access and update if you so choose. We will also provide you with basic training.

  • Do you build e-commerce websites?

    Yes, we have built many e-commerce websites, ranging from small sites with only a few products, to larger and more complex sites with hundreds of products. No matter what type of product you are selling or what size your online store needs to be, we can build a website to meet your needs.

  • Do you build websites for my industry?

    Yes, we can build a website for any industry. We like to say that we are ‘experts in becoming experts’ - we have built hundreds of websites for a wide variety of businesses.

  • What happens to my current website?

    While we build your new website, your current website stays online unaffected. There is little to no downtime during the launch of your new website.

  • How many rounds of revisions do I get?

    We offer a 100% satisfaction guarantee, and we are happy to make as many revisions as necessary until your website is perfect.

  • What type of feedback can I give you during the process?

    You can give us any feedback you want during the web design process regarding the look and functionality of the website.

  • Are your websites mobile responsive?

    Yes, all of our websites are mobile responsive and will respond to any screen size.

  • Do I have to pay ongoing fees for my website maintenance?

    All websites require a domain name and hosting, both of which are paid on a yearly basis. We do not charge our clients any ongoing fees ourselves.

  • What if I need updates to my website after the project is complete?

    We are happy to fulfill requests for website updates. We will only bill you for the time required to complete the requested tasks with no additional fees.